FAQFrequently Asked Questions

FAQ is provided to troubleshoot your problem while using TOTOLINK products.

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NO Title Updated Download
1 A3700R Quick Installation Guide 2020-08-27 17:32
     It is suitable for: A3700R
  Installation Diagram

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  Interface


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DiagramMethod One: login via tablet/Cellphone

STEP-1:

Activate the WLAN function on your Phone and connect to TOTOLINK_A3700R Or TOTOLINK_A3700R_5G . Then run any Web browser and enter http://itotolink.net in the address bar.

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STEP-2:

Enter admin for the password and then click LOGIN.

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STEP-3:

Click Quick Setup. 

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STEP-4:

Time Zone setting. According to your location, please click the Time Zone to choose a correct one from the list, then click Next.

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STEP-5:

Internet Setting. Choose a suitable connection type from the list and fill in the information required, then click Next.

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STEP-6:

Wireless Setting. Create passwords for 2.4G and 5G Wi-Fi (Here users could also revise the default Wi-Fi name) and then click Next.

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STEP-7:

For security, please create a new Login Password for your router, then click Next.

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STEP-8:

The coming page is the Summary information for your setting. Please remember your Wi-Fi Name and Password, then click Done.

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STEP-9:

It takes several seconds to save the settings and then your router will restart automatically. This time your Phone will be disconnected from the router. Please back to the WLAN list of your phone to choose the new Wi-Fi name and input the correct password. Now, you could enjoy the Wi-Fi.

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STEP-10:

More features: Click Application. 

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STEP-11:

More features: Click Tools. 

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STEP-12:

More features: Click PC. 

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2Method Two: login via PC

STEP-1:

Connect your computer to the router by cable or wireless. Then run any Web browser and enter http://itotolink.net in the address bar.


STEP-2: 

Enter admin for the password and then click LOGIN. 

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STEP-3: 

Click Quick Setup. 

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2 How to setup TOTOLINK Router on App 2020-08-27 18:34
     It is suitable for: TOTOLINK router

Application introduction:

This articles Applies to wireless router that’s compatible with TOTOLINK App. This article will take A720R as an example.


  Set up steps

STEP-1: Follow the steps below to connect your router.

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STEP-2: 

Connect your smart phone to TOTOLINK Wi-Fi. The default wireless network name of TOTOLINK wireless router are printed on the bottom label.

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STEP-3:

 Launch the Tether App on your phone. 

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STEP-4: 

 Select your TOTOLINK wireless router from device list.Then Enter admin for the password and then click LOGIN. 

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STEP-5: 

 Log in to Quick Setup.(Auto jump Quick Setup is only Applicable for the first connection setup)

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STEP-6: 

Quick Setup.

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STEP-7: 

More features: Click Application or Tools. 

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STEP-8: 

Binding router, remote management. 

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3 How to use and set up IPTV on New User Interface? 2020-08-27 18:48
     It is suitable for: N200RE_V5, N350RT, A720R, A3700R, A7100RU, A8000RU

Application introduction:

This article will introduce the configuration of IPTV function and will guide you to configure this function correctly.


Note:

If you have already accessed to Internet and IPTV function normally by default, please ignore this article, just keep the default settings of IPTV page.

In this article, we will take N350RT as an example.

  Set up steps

STEP-1: Log in the Web-configuration interface

Connect your computer to the router by cable or wireless, enter http://192.168.0.1

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STEP-2: Introduce of IPTV setting page

On the left menu, go to Network->IPTV Setting.

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STEP-3: We can see the configuration webpage of the IPTV

Please keep the IGMP Proxy and IGMP version as default, unless your ISP told you to modify. 

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STEP-4: What’s the difference between different IPTV modes

There are many “mode” available in the IPTV setting page.These modes are designed for different ISPs. In other words, the mode which you need to choice is up to your ISP.

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Obviously, Singapore-singtel, Malaysia-Unifi, Malaysia-Maxis, VTV and Taiwan are designed for specific ISPs. They doesn’t need you to type in VLAN information, we just use this mode when ISP doesn’t require VLAN settings.

User Define mode is used for some of the ISPs which require 802.1Q VLAN settings for IPTV service.


STEP-4: What’s the difference between different IPTV modes

If your ISP is singtel, Unifi, Maxis, VTV or Taiwan. Just select Singapore-singtel, Malaysia-Unifi, Malaysia-Maxis, VTV or Taiwan mode. Then you need not to type in any information more if you choose these mode, just click “Apply” to complete the configuration.Please refer to the steps below to configure this mode.

Here I select Taiwan Mode, LAN1 for IPTV service as an example.

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STEP-5: If your ISP is not in the list and needs VLAN settings

If your ISP is not in the list and needs VLAN settings. Please select Custom mode and type in the detailed parameters manually. You need check the information to your ISP at first. Please follow the steps below to configure.

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① Select Enabled to open up IPTV function. 

② Select User Define mode

③ Then set LAN ports for different services. For example, here I select LAN1 for IPTV service. 

④ The 802.1Q Tag and IPTV Multicast VLAN ID are up to your ISP. (Normally the 802.1Q Tag should be checked). 

⑤⑥ Type in the VLAN ID for different services, the VLAN ID should be provided by your ISP. For example, if my ISP has told me that they use VLAN 10 for Internet service, VLAN 20 for IP-Phone service and VLAN 30 for IPTV service. And the priority need not to configure. 

⑦click “Apply” to complete the configuration.


4 A720R Quick Installation Guide 2020-08-27 17:26
     It is suitable for: A720R
  Installation Diagram

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  Interface

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DiagramMethod One: login via tablet/Cellphone

STEP-1:

Activate the WLAN function on your Phone and connect to TOTOLINK_A720R or TOTOLINK_A720R_5G . Then run any Web browser and enter http://itotolink.net in the address bar.

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STEP-2:

Enter admin for the password and then click LOGIN.

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STEP-3:

Click Quick Setup. 

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STEP-4:

Time Zone setting. According to your location, please click the Time Zone to choose a correct one from the list, then click Next.

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STEP-5:

Internet Setting. Choose a suitable connection type from the list and fill in the information required, then click Next.

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STEP-6:

Wireless Setting. Create passwords for 2.4G and 5G Wi-Fi (Here users could also revise the default Wi-Fi name) and then click Next.

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STEP-7:

For security, please create a new Login Password for your router, then click Next.

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STEP-8:

The coming page is the Summary information for your setting. Please remember your Wi-Fi Name and Password, then click Done.

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STEP-9:

It takes several seconds to save the settings and then your router will restart automatically. This time your Phone will be disconnected from the router. Please back to the WLAN list of your phone to choose the new Wi-Fi name and input the correct password. Now, you could enjoy the Wi-Fi.

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STEP-10:

More features: Click Application. 

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STEP-11:

More features: Click Tools. 

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STEP-12:

More features: Click PC. 

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2Method Two: login via PC

STEP-1:

Connect your computer to the router by cable or wireless. Then run any Web browser and enter http://itotolink.net in the address bar.


STEP-2: 

Enter admin for the password and then click LOGIN. 

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STEP-3: 

Click Quick Setup. 

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5 A650UA Quick Installation Guide 2020-08-27 17:43
     It is suitable for: A650UA
  Diagram

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Set up steps

STEP-1: Guide for Hardware Version

For most TOTOLINK adapter, you can see a bar coded stickers at the front of the device, the character string started with Model No.(for example A650UA) and ended with Hardware Version (for example V1.0) is the serial number of your device. See below:

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STEP-2:

After hardware installation, you will see below window showing automatically. 

Click Run RTLautoInstallSetup.exe. 

Note: if the window not pop up, please refer to FAQ 1.

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STEP-3:

Wait for a few seconds.The window will close up when the initialization complete . 

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STEP-4:

Click icon on the bottom right of the computer desktop.Choose your Wireless network name,click Connect automatically and then Connect.

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2FAQ Common problem


1. What to do if the auto run CD Drive window not pop up? Please go to Computer/This PC and double-click CD Drive disk, see below:

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2. How to put the antenna of A650UA to get best Wi-Fi signal? In order to get best Wi-Fi in your house, we suggest you to keep the antenna.

perpendicular to the horizontal plane. 

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6 A702R Quick Installation Guide 2020-08-27 17:54
     It is suitable for: A702R
  Installation Diagram

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  Interface

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DiagramMethod One: login via tablet/Cellphone

STEP-1:

Find TOTOLINK_A702R or TOTOLINK_A702R_5G on the WLAN list of your Phone, and choose to connect. Then any Web browser on your Phone and enter http://itotolink.net on the address bar.

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STEP-2:

Input admin for both User Name and Password on the coming page, then click Login.

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STEP-3:

Click Quick Setup on the coming page.

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STEP-4:

Internet Setting. Choose a suitable WAN Connection type from the list, and fill in the information required.

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STEP-5:

Wireless Setting. Create passwords for 2.4G and 5G Wi-Fi (Here users could also revise the default Wi-Fi name) and then click Next.

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STEP-6:

It takes several seconds to save the settings and then your router will restart automatically. This time your Phone will be disconnected from the router. Please back to the WLAN list of your phone to choose the new Wi-Fi name and input the correct password. Now, you could enjoy the Wi-Fi.

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2Method Two: login via PC

STEP-1:

Connect your computer to the router by cable or wireless. Then run any Web browser and enter http://itotolink.net in the address bar.


STEP-2: 

Set a new login password for the device, it is recommended to set the password with alphanumeric characters and then press Install.

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STEP-3: 

Enter admin for User name, then enter new password in step 2 or admin, type the verification code then press LOGIN.

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STEP-4: 

Click on "Auto Detect" to detect the Wan Type in your network.

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STEP-5: 

Now you can see the Easy Setup page. All basic settings could be done here, including Internet Settings and Wireless Settings.

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7 A3002RU TR069 Configuration 2020-08-27 18:13


     It is suitable for: ,N100RE, N150RT , N200RE, N210RE, N300RT, N302R Plus,  A702R, A3002RU

 Application introduction: 

 This tutorial will show you how to configure TR069 feature on TOTOLINK Router devices.


STEP-1: Install router as the following diagram

The router WAN IP and TR069 server IP must be on the same network segment or can access each other; TR069 server needs to turn off the firewall and other functions.

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STEP-2: Login router

Access Login page (Default IP: 192.168.0.1) and then you need enter the Administrator information (Default ID and Password is admin).

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STEP-3: WAN settings

Go to the Advanced Setting page, setup the WAN information.

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STEP-4: TR069 settings

Next, setup the TR069 information.

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R069 – Connection Information


InformationDescription
ACSURLServer ACS IP address.
User NameAccount used to access the ACS server.
Password
Periodic InformNotify the signal to connect between ACS server and Router periodically.
Periodic Inform IntervalSignal notification interval to connect between ACS server and Router
Connection RequestUser NameAccount for ACS server access the Router.
Password
PathPath to TR069 feature on Router.
PortPort access on Router.



8 T10 Quick Setup Guide 2020-08-26 18:37
      It is suitable for :  T10


Package Contents

•1 T10 Master

•2 T10 Satellites

•3 Power Adapters

•3 Ethernet Cables


Steps

1.Remove the power cord from your modem. Wait 2 minutes.

2.Insert an ethernet cable into your modem.

3.Connect ethernet cable from modem into the yellow WAN port of the T10 labeled Master.

4.Power on your modem and wait until it is fully booted.

5.Power on the Master and wait until status LED is blinking green.

6.Connect to the Master’s SSID labeled TOTOLINK_XXXXXX or TOTOLINK_XXXXXX_5G

7.Once successfully connected to the Master and able to access the Internet, please change the SSID and password to that of your choosing for security reasons. Then you can position the 2 sateIIites throughout your home.


Note: 

The color of the sateIIite’s status LED acts as a signal strength indicator. Green/Orange = Excellent or OK signal

Red = Poor signal, needs to be moved closer to the Master.


FAQs

How to set my own SSID and Password?

1.Connect to the Master using a wired or wireless connection.

2.Open a web browser and enter http://192.168.0.1 into the address bar.

3.Enter User Name and Password and click Login. Both are admin by default in lowercase letters.

4.Enter your new SSID and Password within the Easy Setup Page for both 2.4Ghz and 5Ghz bands. Then click AppIy.


Note: 

The default access address is located on the bottom of each unit. However, this may vary de-pending on your network configuration. In most cases, if this address does not work you may try the alternate address 192.168.1.1. Also, check your Wi-Fi settings to make sure you are connected to the router you are trying to configure.


For questions or additionaI assistance in setting up your T10 WhoIe Home Wi-Fi Mesh System, pIease contact us at fae@zioncom.net


9 How to set up static DHCP 2020-08-26 18:43

     It is suitable for: N150RH, N150RT, N151RT, N200RE, N210RE, N300RT, N301RT , N300RH, N302R Plus, 

                         A702R, A850R, A3002RU


  Set up steps 


STEP-1: Connect your computer

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

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Note:

The default access address varies depending on the actual situation. Please find it on the bottom label of the product.


STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

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STEP-3: 

Enter advanced settings to select the LAN settings in Network,click the Set Static DHCP.

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STEP-4: 

Checklist the Enable Static DHCP to open the setting,input IP Address ,MAC Address and Comment.After click Apply ,we can see the information in the static DHCP List.

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10 How to set up static DHCP 2020-08-26 18:41
     It is suitable for: N300RH_V4, N600R, A800R, A810R, A3100R, T10, A950RG, A3000RU, A7000R


  Set up steps 


STEP-1: Connect your computer

Connect your computer to the router by cable or wireless, then login the router by entering http://192.168.0.1 into the address bar of your browser.

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Note:

The default access address varies depending on the actual situation. Please find it on the bottom label of the product.


STEP-2:

User Name and Password are required, by default both are admin in lowercase letter. Click LOGIN.

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STEP-3: 

Select advanced settings to enter the settings page

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STEP-4: 

Enter the  Static DHCP Setting to open the setting and checklist the Enable,input IP Address ,MAC Address and Comment.After click Apply ,we can see the information in the static DHCP List.

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