CP300 +

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1 How to Find the Hardware Version on a TOTOLINK device 2018-11-08


     It is suitable for: All TOTOLINK Model

Application introduction: 

Some TOTOLINK products have more than one hardware version, using V1, V2, etc for separation, and generally, each hardware version corresponds to a specifically developed firmware. 

If you want to upgrade your device to the latest firmware, you need to choose the correct firmware version for your device. 

【 CAUTION 】

All content on this website is only applicable to models selling in overseas markets (outside China   mainland, Taiwan and South Korea ),  any model purchased from China mainland,Taiwan or South Korea caused damage by upgrading software on this website is excluded in after-sales service range

For most TOTOLINK products, you can see a bar coded sticker at the front of the device, there is a  character string “VX.Y” (for example, V1.1), See below:  

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The number X is the Hardware Version of your device. If the string shows “V1.y”, it means the hardware version is V1.


2 How to properly download upgrade firmware of CPE? 2019-08-29

     It is suitable for: All TOTOLINK CPE

Preparation

★ Before downloading files. please confirm the hardware version ofyour device and choose the corresponiding firmware version to uparade. 

★ Wrong firrmware version may damage your device and no warrante.


Set up steps

STEP-1: Guide for Hardware Version

For most TOTOLINK CPE, you can see two bar coded stickers at the front of the device, the character string started with Model No.(for example CP300) and ended with hardware Version (for example V2.0) is the serial number of your device. 

See below:

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STEP-2: 

Open browser, enter www.totolink.net Download the required files.

For example, if your hardware yersion is V2.0 , please download V2 version. 

Note: If the hardware version is V1, V1 will be hidden.

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STEP-3: 

Unzip the file, correct upgrade file name is suffixed with ”web” or “bin(except for some special models)

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3 What if the CPE can't log in to the new Chrome? 2019-08-30
     It is suitable for:   All TOTOLINK CPE


Application introduction:

After entering the management address of the CPE in the address bar of Chrome browser, the page cannot be displayed after entering the management password, as shown below.

Note: Ensure that the login IP address you typed in the address bar is correct, as well as the login username and password. 

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Set up steps

STEP-1: Change browser and clear browser cache

Try changing old version (before 72.0.3626.96) of Chrome browser or try other browser, such as Firefox, Internet Explorer, etc., and clear your browser cache.

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Delete cookies on the web browser. Here we take Firefox for example.

Note: In general, the browser enters the management address of the CPE and error pops up. Please use this method first.

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STEP-2: Take CP900 as an example

2-1. CP900 default Gateway IP address 192.168.0.254:

Assigned manually IP address 192.168.0.x (“x” range from 2 to 253), the Subnet Mask is 255.255.255.0 and Gateway is 192.168.0.254.

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2-2. Enter 192.168.0.254 into the address bar of your browser. Log in the settings interface.

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[Note]: 

The default access address varies depending on the actual situation. Please find it on the bottom label of the product.