Q7

NO Title Updated Download
1 How to check the current gateway IP address? 2018-11-27


     It is suitable for: All TOTOLINK routers

Application introduction:This article describes the Windows operating system computer connected to the router (or other network device) by wireless or wired, view the gateway IP address of the current router.

     Method One

For Windows W10:

STEP-1. TOTOLINK Router LAN Port Connects the PC Or wirelessly connect to TOTOLINK Router WIFI.

STEP-2. Right-click the Network Connections icon, click on “Network & Internet settings”.

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STEP-3. Pop up the Network & Internet Center interface, click on “Network and Sharing Centre” under Related settings.

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STEP-4. Click connections target

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STEP-5. Clink Details…

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STEP-6. Find to IPv4 Default Gateway, This is the current gateway address of your router.

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     Method Two

For Windows 7,8, 8.1 and 10:

STEP-1. Click on windows key+ R key on the keyboard at the same time. 

5bced9172386d.png   R

STEP-2. Enter cmd in the field and click OK button.

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STEP-3. Type in ipconfig and click enter key. Find to IPv4 Default Gateway, This is the current gateway address of your router.

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2 How to configure TCP/IP properties of my computer 2018-11-27


     It is suitable for: All TOTOLINK routers

Application introduction: To enter the router’s setting interface, you may enter the specified IP if you know setup your PC or set your PC to obtain an IP address automatically.

The steps for configuring TCP/IP properties (Here I take system W10 for example).

STEP-1: 

Click on 5bd8245e23eff.png  at the bottom right corner on the screen

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STEP-2: 

Click on [Properties] button in the lower left corner

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STEP-3:

Double click on “Internet Protocol (TCP/IP)”

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STEP-4: 

Now you have two ways to configure the TCP/IP protocol below:

4-1. Assigned by DHCP Sever

Select Obtain an IP address automatically and Obtain DNS Server address automatically, as shown in the figure below. These may be selected by default. Then click OK to save setting.

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4-2. Assigned manually

Using the following IP Address, as shown in the following figure.

[1] If the router’s LAN IP address is 192.168.1.1, please type in IP address 192.168.1.x (“x” range from 2 to 254), the Subnet Mask is 255.255.255.0 and Gateway is 192.168.1.1.

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[2] If the router’s LAN IP address is 192.168.0.1, please type in IP address 192.168.0.x (“x” range from 2 to 254), the Subnet Mask is 255.255.255.0 and Gateway is 192.168.0.1.

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STEP-5:  

Check the IP address you get automatically in the former step

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The IP address is 192.168.0.2, it means the network segment of your PC is 0, you should enter http://192.168.0.1 into the address bar of your browser.

Enter the router’s setting interface similarly and do some settings.


3 How to use Ping Command 2018-11-01


     It is suitable for: All TOTOLINK routers

Application introduction: Ping is used to test connectivity to a specific host in the network with the use of Internet Protocol (IP) address or a specific website URL.

     Method One
For Windows W7:

STEP-1. Click Start-> Run.

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STEP-2. Enter cmd in the field and click OK button.

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STEP-3. Type in Ping 192.168.1.1 and click enter key.

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     method Two

For Windows 7,8, 8.1 and 10:

STEP-1. Click on windows key+ R key on the keyboard at the same time. 

 5bd82d178994f.png+‘R’

STEP-2. Enter cmd in the field and click OK button.

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STEP-3. Type in Ping 192.168.1.1 and click enter key.

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4 The differences between 2.4GHz and 5GHz Wireless 2019-02-15


     It is suitable for : All TOTOLINK dual band Router

STEP-1: Difference of 2.4G and 5G Wi-Fi

1-1.The primary difference between the 2.4 GHz and 5GHz wireless frequencies is range as the 2.4GHz frequency is able to reach farther than the 5GHz frequency. This is a result of the basic characteristics that waves attenuate much faster at higher frequencies. So if you are more concerned with the coverage, you should select 2.4GHz rather than 5GHz.


1-2.The second difference is the number of devices on the frequencies. 2.4GHz suffers more interference than 5GHz.

1). The older 11g standard only uses the 2.4GHz frequency, majority of the world is on it. 2.4 GHz has fewer channel options with only three of them non-overlapping, while 5GHz has 23 non-overlapping channels.

2). A lot of other devices are also on the 2.4 GHz frequencies, the biggest offenders are microwaves and cordless phones. These devices add noise to the medium that can further decrease the speed of wireless networks.


In both aspects, choosing to deploy on the 5GHz frequency is the much better option as you have more channels to use to isolate yourself from other networks and there are far fewer interference sources.


But the radar and military frequency is also 5GHz, so 5GHz wireless may also have some interference, and many countries require that wireless devices working on 5GHz should support DFS(Dynamic Frequency Selection) and TPC(Transmitting Power Control).


STEP-2: Summary

3-1. All TOTOLINK dual band routers support 2.4GHz and 5GHz simultaneously;

3-2. 5GHz has a shorter range than 2.4GHz;

3-2. 5GHz radio band that offers high-speed wireless connection that could with less interference in compare to 2.4G WiFi network.


5 What is 802.11ac and what's the advantage compared with 11n 2018-10-31


       It is suitable for : All TOTOLINK dual band Router

Application introduction: IEEE 802.11ac is a wireless computer networking standard in the 802.11 family, developed in the IEEE Standards Association process, providing high-throughput wireless local area networks (WLANs) on the 5 GHz band.

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Comparison of Wireless-AC and Wireless-N technologies:

1. Throughput

The 802.11n Wi-Fi connections max out at around 150Mbps with one antenna, 300Mbps with two and 450Mbps with three antennas. 802.11ac connections will be roughly three times faster - so that's 450Mbps, 900Mbps and 1.3Gbps respectively.

2. Channel Bandwidth

Mandatory 80 MHz channel bandwidth for stations, 160 MHz available optionally

40 MHz maximum in 802.11n

3. Modulation

256-QAM, rate 3/4 and 5/6, added as optional modes in 802.11ac

64-QAM, rate 5/6 maximum in 802.11n

4. MIMO spatial streams

Up to eight spatial streams in 802.11ac (vs. four in 802.11n)


6 How to Find the Hardware Version on a TOTOLINK device 2018-11-08


     It is suitable for: All TOTOLINK Model

Application introduction: 

Some TOTOLINK products have more than one hardware version, using V1, V2, etc for separation, and generally, each hardware version corresponds to a specifically developed firmware. 

If you want to upgrade your device to the latest firmware, you need to choose the correct firmware version for your device. 

【 CAUTION 】

All content on this website is only applicable to models selling in overseas markets (outside China   mainland, Taiwan and South Korea ),  any model purchased from China mainland,Taiwan or South Korea caused damage by upgrading software on this website is excluded in after-sales service range

For most TOTOLINK products, you can see a bar coded sticker at the front of the device, there is a  character string “VX.Y” (for example, V1.1), See below:  

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The number X is the Hardware Version of your device. If the string shows “V1.y”, it means the hardware version is V1.


7 How to manually set an IP address 2018-11-27


     It is suitable for: All TOTOLINK routers

Application introduction: This article will illustrate way to manually set an IP address on Windows 10/Mobile phone.

Manually set IP address on Windows 10

     Set up steps

1-1. Find the small computer icon in the lower right corner of your computer desktop 5bdc16095deac.png,click on “Network & Internet settings”.

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1-2. Pop up the Network & Internet Center interface, click on “Change adapter options” under Related settings.

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1-3. After open changing adapter options,find Ethernet,click and select Properties.(If you want to check the wireless IP address, find WLAN)

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1-4. Select “Internet Protocol Version 4 (TCP/IPv4)”,click on “Properties”.

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1-5. To manually set IP address, select “Use the following IP address”, set the IP address and subnet mask; Finally click on“ok”.Take the IP address 192.168.0.10 as an example.

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1-6. When you don't need to set the IP address manually, Please select Obtain an IP address automatically and Obtain DNS Server address automatically.

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Manually set IP address on Mobile phone

     Set up steps

1-1. Click Settings on the screen-> Wireless Network (or Wi-Fi), click on the exclamation mark behind the wireless signal.

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Note: Before manually set IP address , make sure the wireless terminal is currently connected or is connecting to the wireless signal.

1-2. Click Static, enter the corresponding parameters in the IP address, gateway, and network mask positions, and click Save. Take the IP address 192.168.0.10 as an example.

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1-3. When you don't need to set the IP address manually, Please turn off static IP.

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8 What if I cannot log into the router's setup page? 2018-11-26


     It is suitable for: All TOTOLINK Router

If you can’t login the web interface of TOTOLINK, it may be related to factors such as router, line, browser or computer. 

Please follow the steps below for detailed troubleshooting.


Application introduction:       

After entering the management address of the router in the address bar of the browser, the management page cannot be displayed, or the page cannot be displayed after entering the management password, as shown below.

Note: Ensure that the login IP address you typed in the address bar is correct, as well as the login username and password. 

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STEP-1: Check line connection

The operating computer should be connected to the router and can be connected via a network cable or wirelessly.

Connect through the network cable:

Operate the computer and connect to the LAN port of the router, and ensure that the indicator of the computer network cable interface and the corresponding interface of the router is on.

Wireless connection: 

The wireless terminal needs to connect to the router signal. When the factory setting is set, the router default Wi-Fi name and password are printed on the bottom label of the router.

Note: If the signal of the wireless router is not found, it is recommended to reset the router.


STEP-2: Check computer IP address

If the computer does not specify or obtain the correct IP address, it will be unable to log in to the management interface.

Be sure to set the IP address of the operating computer to be automatically obtained. Take the Windows 10 system wired network card as an example. For the setting method of the computer automatically obtaining the IP address, refer to the following figure.

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STEP-3: Check login address

TOTOLINK router currently has three types of login addresses, and different router addresses may be different:

Management page address: itotolink.net or 192.168.0.1 or 192.168.1.1.

For the specific login address, please check the sticker at the bottom of the router, as shown below (take itotolink.net as an example).

Product sticker

Default login address

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itotolink.net


After confirming the login address, open the browser, clear the address bar and enter the management address, press Enter, as shown below.

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STEP-4: Check login password

If the password input box of the login management interface can be displayed, but the wrong password is entered, the management interface cannot be logged.

Our common default login password prompt box, as shown below.

Login prompt box

Default usernameDefault password

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admin

(Lower case letters)


admin

(Lower case letters)


Note: If you forget the set or modified management password, you can only restore the factory settings.

STEP-5: Change your browser or computer

A. Change browser and clear browser cache

Try changing your browsers like Google Chrome, Firefox, Internet Explorer, etc., and clear your browser cache.

Delete cookies on the web browser. Here we take Google Chrome for example.

Note: In general, the browser enters the management address of the router and a 404 error pops up. Please use this method first.

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B. Try to log in with your phone

If you are unable to log in using your computer, you can try to change another computer or use your mobile phone to log in to the management interface (using the mobile browser), as shown below, enter itotolink.net as an example.

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STEP-6: Reset router

If you still cannot log into the router's setup page after troubleshooting according to the above methods, it is recommended to restore the factory settings. There are two types of wireless router reset buttons: RESET pin and RESET button. As shown below.

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Reset method:

1. Please make sure your router’s power is on regularly, then press the RST button for about 10s.(The RESET pin should be held with a pointed object such as a paper clip or a pen tip)

2. Loosen the button until your router’s LED lights all flashing, then you have reset your router to default settings.

Note: Some wireless routers share a button with RESET.


9 How do I get the login address of my router? 2018-11-27


     It is suitable for: All TOTOLINK Router



     Method One:



Check the label on the bottom of the router to get the login address of the router, as shown below.

Product stickerDefault login address

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itotolink.net

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192.168.0.1

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192.168..1


     Method Two:

Obtain the login address of the router through the computer (take win10 system as an example).

STEP-1:

The computer connects to the wireless signal of the router. (The back sticker has the factory default wireless signal name)

STEP-2: 

2-1. Click on wireless icon at the bottom right corner on the screen, Select Network & Internet settings.

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2-2. Select the connected wireless network.

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2-3. Select Details to check whether an IP address is obtained.

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If the IPV4 address is 192.168.0.*, the default gateway of IPV4 is 192.168.0.1, indicating that the login address of the router is 192.168.0.1.

If the IPV4 address is 192.168.1.*, the default gateway of IPV4 is 192.168.1.1, indicating that the login address of the router is 192.168.1.1.

If the IP is not available, you can disconnect the signal and reconnect it. If it is still invalid, you can restore the router to the factory and check the IP address obtained after the connection signal.

Note: Before this, please confirm that your computer is selected to "acquire IP address automatically".

For the setting method of the computer automatically obtaining the IP address, refer to the following figure (take win10 system as an example).

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Obtain the login address of the router through your mobile phone.

STEP-1

The wireless signal that the phone connects to the router. (The back sticker has the factory default wireless signal name)


STEP-2:

Select your phone's wireless network settings to check if you have an IP address.

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At this point, the IPV4 address is 192.168.0.*, and the IPV4 default gateway is 192.168.0.1, indicating that the router's login address is 192.168.0.1.


STEP-3: 

Enter 192.168.0.1 in the address bar of the mobile browser.

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STEP-4:

If you still can't enter, you can change the browser or a mobile phone or computer through the 192.168.0.1 login interface.


STEP-5: 

If the fourth step is invalid, the router can be reset.


Reset method:

1. Please make sure your router’s power is on regularly, then press the RST button for about 10s.(The RESET pin should be held with a pointed object such as a paper clip or a pen tip)

2. Loosen the button until your router’s LED lights all flashing, then you have reset your router to default settings.


10 How to properly download upgrade firmware of router? 2019-08-29


     It is suitable for:   All TOTOLINK routers


    Preparation

★ Before downloading files. please confirm the hardware version ofyour device and choose the corresponiding firmware version to uparade. 

★ Wrong firrmware version may damage your device and no warrante.


Set up steps 

STEP-1: Guide for Hardware Version

For most TOTOLINK routers, you can see two bar coded stickers at the front of the device, the character string started with Model No.(for example N300RT) and ended with Hardware Version (for example V2.0) is the serial number of your device. See below:

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STEP-2: 

Open browser, enter www.totolink.net. Download the required files.

For example, if your hardware yersion is V2.0 , please download V2 version. 

Note: If the hardware version is V1, V1 will be hidden.

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STEP-3: 

Unzip the file, correct upgrade file name is suffixed with ”web” or “bin” (except for some special models)

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11 What if the Router can't log in to the new Chrome? 2019-08-30
It is suitable for: All TOTOLINK Router


Application introduction:

After entering the management address of the router in the address bar of Chrome browser, the page cannot be displayed after entering the management password, as shown below.

Note: 

Ensure that the login IP address you typed in the address bar is correct, as well as the login username and password. 

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Method One: login via PC

Set up steps

STEP-1: Change browser and clear browser cache

Try changing old version (before 72.0.3626.96) of Chrome browser or try other browser, such as Firefox, Internet Explorer, etc., and clear your browser cache.

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Delete cookies on the web browser. Here we take Firefox for example.

Note: In general, the browser enters the management address of the router and error pops up. Please use this method first.

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STEP-2:Enter 192.168.0.1 into the address bar of your browser. Log in the settings interface.

Note:

The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

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Method Two: login via tablet/Cellphone 

STEP-1: Change browser and clear browser cache

Try other browser, such as Firefox, Opera, etc., and clear your browser cache.

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STEP-2: Enter 192.168.0.1 into the address bar of your browser. Log in the settings interface.

Note:The default access address varies depending on the actual situation. Please find it on the bottom label of the product.

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12 Introduction to the four Operation Mode of the router 2019-08-30
     It is suitable for: All TOTOLINK routers

Application introduction:

This article will introduce the difference between Router Mode, Repeater mode, AP mode, and WISP Mode.

Set up steps

STEP-1: Router Mode(Gateway mode)

Router Mode, the device is supposed to connect to the internet via ADSL/Cable modem. The WAN type can be setup on WAN page, including PPPOE, DHCP client, Static IP.

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STEP-2: Repeater mode

Repeater Mode, you can extend the superior Wi-Fi signal by Repeater setting function under the Wireless column to increase the coverage of the wireless signal.

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STEP-3: AP mode(Bridge mode)

AP mode, the router acts as a wireless switch, you can transfer the superior's AP/Router wired signal into wireless signal.

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STEP-4: WISP Mode

WISP Mode, all ethernet ports are bridged together and the wireless client will connect to ISP access point. The NAT is enabled and PCs in ethernet ports share the same IP to ISP through wireless LAN. 

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FAQ Common problem

Q1: Can I log in to the TOTOLINK ID after setting the AP mode/Repeater mode?

A: TOTOLINK ID cannot be logged in after setting AP mode/Repeater mode.


Q2: How to enter the router management interface in AP mode/Repeater mode?

A: Refer to FAQ#How to login to router by manually configuring IP


13 How to login to router by manually configuring IP? 2019-08-30
     It is suitable for: All TOTOLINK routers


Set up steps

STEP-1: Connect your computer

Connect to the router's LAN port with a network cable from a computer network port (or to search for and connect the  router's wireless signal).

STEP-2: Assigned manually IP Address

2-1. If the router’s LAN IP address is 192.168.1.1, please type in IP address 192.168.1.x (“x” range from 2 to 254), the Subnet Mask is 255.255.255.0 and Gateway is 192.168.1.1.

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2-2. If the router’s LAN IP address is 192.168.0.1, please type in IP address 192.168.0.x (“x” range from 2 to 254), the Subnet Mask is 255.255.255.0 and Gateway is 192.168.0.1.

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STEP-3: Login to the TOTOLINK router in your browser. Take 192.168.0.1 as an example.

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STEP-4: After setting up the router successfully, please select Obtain an IP address automatically and Obtain DNS Server address automatically.

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Note: Your terminal device must choose to obtain an IP address automatically to access the network.